Level 3 Communications, Inc. (NASDAQ: LVLT) is hosting a customer appreciation and awareness event today in Pittsburgh to highlight its commitment to expanded operations in the city and Western Pennsylvania. This event reflects Level 3’s ongoing commitment to enhancing its presence in local markets throughout the country, with the goal of providing its customers with a world-class customer experience.
Emphasizing this commitment, the company plans to add additional capacity to the network in the region and expand the number of businesses that are directly connected to the Level 3 fiber network. Level 3 currently has approximately 2,000 route miles of fiber in the Western Pennsylvania market with over 1,000 miles of that in the greater Pittsburgh metropolitan area, passing within reach of thousands of local businesses. Level 3’s efforts in Pittsburgh provide its customers with access to the full suite of Level 3 services, enabling them to quickly and easily increase their bandwidth as business needs grow.
In support of this effort, Level 3 continues to grow its local workforce in Pittsburgh to combine in-depth knowledge of the Pittsburgh marketplace with broad technical expertise in advanced telecommunications services. Through a combination of its existing extensive backbone network, metro fiber-optic footprint and a locally focused sales, operations and customer support team, Level 3 provides greater opportunities for its customers to take advantage of Level 3’s broad portfolio of communications solutions.
“After working with multiple national carriers, Sierra Data Centers moved to Level 3’s network services in late 2009. Since adding Level 3 to our infrastructure, we have taken it from a 98 percent up time to a 100 percent up time, never experiencing a single outage for our Level 3 configuration,” said Bruce Freshwater, chief technology officer for Sierra Data Centers. “Now, with their even greater focus on Western Pennsylvania, we would highly recommend Level 3 for everything from the small office environment to advanced enterprises and datacenters; there is no better provider available.”
“Pittsburgh is home to a diverse enterprise marketplace, and we’re focused on continually improving our customers’ experience there,” said Stan Stanek, Level 3’s General Manager for Western Pennsylvania. “Level 3 is dedicated to providing its customers with an experienced local sales, support and operations team that is committed to solving business challenges with advanced network solutions, thereby enabling Pittsburgh to meet the rising challenges of an interconnected global marketplace.”
Jonathan runs Visibility Initiatives at the Pittsburgh Technology Council. The Council is the nation’s largest IT trade association with 1,350 members. One of our platforms is to provide visibility to Pittsburgh tech companies and the industry in general.