Based on the responses from 27,000 wireless subscribers, Verizon Wireless has been named Highest In Network Quality for the Mid-Atlantic Region. This survey by J.D. Power And Associates showed that according to subscribers Verizon Wireless ranked above the industry average in all six regions and highest among national carriers in 5 regions.
“Today’s smartphones and tablets require a powerful network in order to make the most of all the features and functionality customers have come to expect from their wireless devices,” said Mark Frazier–president, Ohio/Pennsylvania/West Virginia Region, Verizon Wireless. “Verizon Wireless is firmly committed to providing customers in the Mid-Atlantic Region with the very best wireless experience, expanding, enhancing and maintaining our nationwide industry-leading wireless voice and data network.”
Once again this goes to show you that even though you may pay a little more for service, you get what you pay for.
J.D. POWER AND ASSOCIATES RANKS VERIZON WIRELESS
HIGHEST IN NETWORK QUALITY
IN THE MID-ATLANTIC REGION
Wireless Network Performance Study Ranks Call, Messaging and Data Quality Based on Customer Surveys
PITTSBURGH–When it comes to network quality in the Mid-Atlantic Region, Verizon Wireless ranks highest among U.S. wireless providers, according to the latest J.D. Power and Associates 2012 Wireless Network Quality Performance Study?, Volume 2. The Mid-Atlantic Region includes Pennsylvania, Delaware, District of Columbia, Maryland, New Jersey, Virginia and West Virginia. The J.D. Power and Associates study measured network quality among all U.S. wireless service providers based on factors that impact overall carrier performance. Approximately 27,000 wireless subscribers were surveyed by J.D. Power and Associates between January and June 2012 about their experiences with wireless voice, text messaging and data usage. Based on their responses, Verizon Wireless performed significantly above the industry average in all six regions and ranked highest among national wireless companies in five regions, including the Mid-Atlantic Region.
“Today’s smartphones and tablets require a powerful network in order to make the most of all the features and functionality customers have come to expect from their wireless devices,” said Mark Frazier–president, Ohio/Pennsylvania/West Virginia Region, Verizon Wireless. “Verizon Wireless is firmly committed to providing customers in the Mid-Atlantic Region with the very best wireless experience, expanding, enhancing and maintaining our nationwide industry-leading wireless voice and data network.”
Verizon Wireless invests on average more than $6 billion annually in its network to stay ahead of the growing demand for the company’s voice and data services. The company’s ongoing network investment totals more than $70 billion nationally since it was formed, which includes the introduction and continuous expansion of 4G LTE.
Verizon Wireless leads the way with the nation’s largest 4G LTE network, covering more than 75 percent of the U.S. population and supporting a wide array of 4G LTE-enabled devices, such as the Samsung Galaxy S® III and DROID INCREDIBLE 4G LTE by HTC, as well as HomeFusion? Broadband, an in-home broadband service that harnesses the power of the Verizon Wireless 4G LTE network.
For Verizon Wireless Updates on Twitter
Stay in the know about Verizon Wireless news in Pennsylvania by following @VZWlaura on Twitter at http://twitter.com/vzwlaura. For the latest network-related news, information and upgrades, follow @VZWNews on Twitter at http://twitter.com/VZWNews.
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About Verizon Wireless
Verizon Wireless operates the nation’s largest 4G LTE network and largest, most reliable 3G network. The company serves 94.2 million retail customers, including 88.8 million retail postpaid customers. Headquartered in Basking Ridge, N.J., with 78,000 employees nationwide, Verizon Wireless is a joint venture of Verizon Communications (NYSE, NASDAQ: VZ) and Vodafone (LSE, NASDAQ: VOD). For more information, visit www.verizonwireless.com. To preview and request broadcast-quality video footage and high-resolution stills of Verizon Wireless operations, log on to the Verizon Wireless Multimedia Library at www.verizonwireless.com/multimedia.
